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Terms of Service

Effective date: 18 July 2026 Last updated: 18 July 2026

1. Who we are

Black Bird OTT ("Black Bird OTT", "we", "us", or "our") operates the website at blackbirdott.com and the Black Bird OTT streaming application (together, the "Service") — a premium subscription platform for Sri Lankan Tamil cinema, including films, originals, short-form content, and music.

The Service is operated by:

  • Legal entity: Black Bird (Private) Limited
  • Business registration number: PV 00365247
  • Registered address: 444/1, Shanthai North, Pandaterippu, Jaffna, Sri Lanka
  • Phone: +94 77 557 5773
  • Contact: support@blackbirdott.com (support and refunds) · info@blackbirdott.com (general)

2. Agreement to these Terms

By creating an account, subscribing, or using the Service in any way, you agree to these Terms of Service and to our Privacy Policy and Refund & Cancellation Policy. If you do not agree, please do not use the Service. Because you agree electronically, your acceptance is valid under the Electronic Transactions Act, No. 19 of 2006 of Sri Lanka.

3. Definitions

  • "Account" — the profile you create to access the Service.
  • "Content" — all films, series, originals, short-form videos, music, images, and text made available on the Service.
  • "Subscription" — a paid plan giving you access to Content according to its tier.
  • "Tier" — the access level of a plan (for example Free, Standard, or Premium).

4. Eligibility and your account

  • You must be at least 18 years old to create a paid Subscription. If you are under 18, you may use the Service only with the consent and under the supervision of a parent or legal guardian who accepts these Terms.
  • You must provide accurate information and keep your login details secure. You are responsible for all activity under your Account.
  • One Account is for one person or household. You may not share your login credentials, and you are limited to 1 simultaneous stream per Account.
  • We use a secure third-party sign-in system (Supabase) to manage authentication. We never see or store your password directly.

5. Subscriptions, plans and billing

  • Available plans, their Tiers, and their prices (in LKR and where offered USD) are shown on the Service at the time you subscribe.
  • Subscriptions run for the billing period shown on the Service at the time you subscribe, starting from the date your payment is confirmed.
  • Renewal: Subscriptions automatically renew at the end of each billing period using the payment method on file until cancelled. You may cancel at any time before renewal as described in the Refund & Cancellation Policy. We will give you reasonable advance notice of price changes.
  • All prices are inclusive of any taxes we are required to collect unless stated otherwise.
  • We may change plans or prices. If we change the price of a plan you hold, we will give you reasonable advance notice, and the new price will apply from your next billing period.

6. Payments

  • Payments are processed by PayHere, a licensed Sri Lankan payment gateway. When you pay, you also agree to PayHere's own terms.
  • We do not collect or store your full card or bank details. Those are handled directly by PayHere. We store only a record of the transaction (such as amount, status, and an order reference) needed to manage your Subscription.
  • If a payment fails or is reversed, we may suspend or downgrade your access until payment is resolved.

7. Refunds and cancellation

Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms. Please read it carefully before subscribing.

8. Your right to use the Service

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and stream Content for your own private, non-commercial use, only through the Service and only while your Subscription is active and in good standing.

9. Things you must not do

You agree not to:

  • copy, download, record, reproduce, distribute, publicly perform, or resell any Content;
  • circumvent, disable, or interfere with any security, digital rights management, geographic restriction, or access-control technology;
  • share your Account credentials, or use another person's Account without permission;
  • use bots, scrapers, or automated means to access the Service or its data;
  • attempt to gain unauthorised access to our systems, or disrupt the Service; or
  • use the Service for any unlawful purpose or in breach of these Terms.

Breaking these rules may result in suspension or termination of your Account, and may be reported to the relevant authorities under laws such as the Computer Crimes Act, No. 24 of 2007 of Sri Lanka.

10. Content and intellectual property

  • All Content and all trademarks, logos, and branding on the Service (including the Black Bird OTT name and logo) are owned by us or our licensors and are protected by law. Nothing in these Terms transfers any ownership to you.
  • The catalogue changes over time. We do not guarantee that any particular title will remain available, and Content may be added or removed at any time.
  • Some Content may be available only in certain regions or on certain Tiers.

11. Third-party services

The Service relies on trusted third parties, including PayHere (payments), Supabase (authentication and database), and Bunny.net (video delivery). Your use of the Service may be subject to their terms, and we are not responsible for their services beyond our reasonable control.

12. Service availability

We work to keep the Service available and working well, but we provide it on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or free of viruses, and streaming quality may depend on your device and internet connection.

13. Limitation of liability

To the maximum extent permitted by law, and without limiting your rights under Sri Lankan consumer protection law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the Service.

14. Indemnity

You agree to indemnify us against claims and losses arising from your misuse of the Service or your breach of these Terms.

15. Suspension and termination

  • You may stop using the Service and cancel at any time as described in the Refund & Cancellation Policy.
  • We may suspend or terminate your Account if you breach these Terms, if required by law, or to protect the Service or other users. Where we can, we will give you notice.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you (for example by email or a notice in the Service) before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of Sri Lanka. Any dispute will be subject to the exclusive jurisdiction of the courts of Sri Lanka. Nothing in these Terms removes any right you have under the Consumer Affairs Authority Act, No. 9 of 2003 or other mandatory Sri Lankan law.

18. Contact us

Questions about these Terms? Email support@blackbirdott.com.

Terms of Service — Blackbird OTT